Refund Policy

Effective Date: October 20, 2026

Thank you for choosing CertifyPro, operated by Web Diamond Group SIA.

1. All Sales Are Final
Due to the immediate digital nature and instant access to our downloadable frameworks, training materials, and interactive content upon purchase, all sales are final and non-refundable.

2. Digital Content Exemption
By completing your purchase on CertifyPro, you acknowledge and expressly agree that access to the digital content begins immediately. In accordance with EU consumer rights legislation regarding digital content delivered instantly online, you acknowledge that you waive any statutory right of withdrawal or "cooling-off" period once digital access has been granted.

3. Exceptional Technical Issues
If you experience any technical difficulties preventing you from accessing your purchased course content or account, please contact our support team immediately at [email protected] with your order details. We will resolve technical issues promptly to ensure full access to your training materials.

4. Contact Us
If you have any questions or require clarification prior to making a purchase, please reach out to us at [email protected] before completing your payment.